Contact & Support
Last updated: 2 October 2026
Support email
support@financeos.moneyOperator
What we can help with
Account access, setup, invoices, reminders, exports, document uploads, AI or API questions, accessibility, privacy requests, data export, account deletion and bug reports.
Response time
We aim to reply within 2 business days. There is no phone or live-chat support.
Billing and refunds
Lemon Squeezy is the Merchant of Record and handles subscription payments, receipts or invoices, taxes and approved refund transactions. Contact FinanceOS support first for help locating or approving a refund, and see theRefund & Cancellation Policy.
Privacy, legal and accessibility contact
For formal legal notices, privacy rights or accessibility requests, email osfinance06@gmail.com. You can also use support@financeos.money, and we will route the request appropriately.
Before emailing
Include the email address on your account, what you were doing, and a screenshot if useful. Never send a password, authenticator code, personal API key, full card number or sensitive client document by email.
Scope of support
We cannot provide tax, accounting, financial or legal advice. FinanceOS tax figures and deadlines are simplified estimates; confirm them with a qualified professional in the relevant country.